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AEON face payment starts at one supermarket: KL Midtown

Set it up in the AEON Wallet app before you go, and your face does the rest at the self-checkout.

Cover cropped from the right half of AEON Credit's campaign image: a warm-lit interior, a long-haired woman in profile smiling to the right, a pink face-recognition mesh of dots over her cheek, and the top half of a white face-payment kiosk at the right edge with a dark camera bar across it; text: two large lines, "Face payment" and "starts at KL Midtown", above a subline "AEON supermarket self-checkout, set it up in the app".
Cover image: AEON Credit.
Last checked9 November 2026

Face payment is up and running, but at only one AEON supermarket in Malaysia: KL Midtown. Want to try it? Register in the AEON Wallet app first.

AEON Credit says this is Malaysia's first face payment (FacePay): at the self-checkout counters of AEON Supermarket KL Midtown, you pay without cash, a card or a phone, just by scanning your face. AEON Credit promotional page

Indoors, a long-haired woman looks sideways at a white standing face-payment terminal, her face overlaid with a pink face-recognition mesh and box; the terminal screen shows a tick and "Payment Successful"; text: "ÆON CREDIT / Ever connected. Ever rewarding.", "30 YEARS", "AEON FacePay", "Fast. Secure. Effortless.", "Experience Malaysia's first facial recognition payment at AEON Supermarket KL Midtown.", "For more information, visit myaeoncredit.com.my", "Campaign Period: 5 November - 31 December 2026", "Terms and conditions apply."
AEON Credit's FacePay campaign image. Image: AEON Credit.Image: AEON Credit

What it means for you

Once you are registered, there is no more digging for your wallet or phone at the counter. An AEON Member Plus credit card (Platinum, Gold or Classic, principal or supplementary) or Visa Card, or an AEON Wallet Basic or Premium account, all work, once your application has been approved by AEON Credit.

From 5 November to 31 December 2026, pay by face with one of those cards or with AEON Wallet and you earn 1 additional AEON Point for every RM1 spent. A pool of 300,000 points is set aside for the campaign, first come, first served, and points are credited within 30 working days of the transaction. 0% instalment plans, Flexi payment plans, DuitNow, top-ups and AEON Voucher purchases do not qualify.

Worried that someone could pay with a photograph of you? The scan has liveness detection, which looks for a real person standing there, so a photograph alone should not be enough. A Face Code on its own cannot pay either, because the face scan comes first. If you change your mind, switch off the toggle under Profile > My Profile > Manage FacePay to pause it. If you remove your registration, your facial data and Face Code go with it, so you will need to register again to use FacePay later.

Where it works and how to register

For a start, AEON Supermarket KL Midtown is the only supermarket that accepts it. The mall, AEON Mall KL Midtown, is at Bandar KL Midtown, No.7, Jalan Dutamas 2, Dutamas, 50480 Kuala Lumpur, and opens Sunday to Thursday 10:00 to 22:00, and Friday, Saturday and the eve of a public holiday 10:00 to 23:00.

Registering happens in the app:

1. Open the AEON Wallet app and select FacePay. 2. Tap Set Up FacePay and agree to the Privacy Policy. 3. Scan your face to complete facial recognition. 4. Create a 6-digit Face Code for payment verification.

At the supermarket, select FacePay at the self-checkout counter and scan your face. If you have more than one AEON payment product, you can pick one before confirming; above a certain amount, the counter will ask for your Face Code. The AEON Wallet app sends a push notification once the payment goes through.

A branch corridor in soft pink light, with a row of curved metal booths on the right and signs and booth sides reading "SMART POD", "SERVICE COUNTER", "018 KIOSK 2" and "LOUNGE ACCESS VERIFICATION / Scan your card to swipe access", booths numbered 1 to 6; a round table with velvet armchairs in the foreground; text: "ÆON CREDIT / Ever connected. Ever rewarding.", "30 YEARS", "HELLO, KL MIDTOWN!", "Bringing smarter digital experiences and everyday financing closer to you at AEON Credit KL Midtown.", "For more information, visit myaeoncredit.com.my", "Visual valid till 28 February 2027", "Terms and conditions apply.", "DIGITAL FLAGSHIP BRANCH"
Inside the AEON Credit KL Midtown Digital Flagship Branch, in an AEON Credit promotional image. Image: AEON Credit.Image: AEON Credit

On the same day, 5 November 2026, AEON Credit also opened its KL Midtown Digital Flagship Branch, with a Smart Pod self-service platform and an exclusive AEON Lounge.

A few things not published

  • Whether the counter will ask for your Face Code: you cannot tell beforehand, as the amount that triggers it has not been published.
  • Where your facial data is kept and for how long, and whether it expires if you never delete it: none of this is published.
  • Whether FacePay costs anything extra: nothing is said either way.

Places nearby

If you are heading to KL Midtown to try face payment, there are a few other places nearby. These three come from HiGo's merchant listings: all within 1.5 km (straight line) of the mall, rated 4.4 or above with 400 or more reviews, as observed on 4 September 2026:

Ratings and review counts come from Google's public data, as recorded by HiGo on 4 September 2026. They are not a HiGo ranking or recommendation.

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